Grammarly is experiencing a service interruption

Incident Report for Service Status | Grammarly

Resolved

The issue has been resolved, and all systems are back to normal.
Posted 5 months ago. Nov 08, 2024 - 12:17 PST

Monitoring

Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.
Posted 5 months ago. Nov 08, 2024 - 11:58 PST

Update

Our team continues working on identifying the root cause and fixing this issue. In the meantime, we've added more resources to our system as an attempt to recover the service. We'll provide another update soon.
Posted 5 months ago. Nov 08, 2024 - 11:38 PST

Update

We're still looking into this issue, and we'll provide an update as soon as we have one. We appreciate your patience!
Posted 5 months ago. Nov 08, 2024 - 09:36 PST

Update

We are continuing to investigate this issue.
Posted 5 months ago. Nov 08, 2024 - 08:37 PST

Investigating

We’re experiencing some service interruptions at the moment. Some users may have trouble logging in, editing their documents, or accessing their account settings. Other users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.
Posted 5 months ago. Nov 08, 2024 - 08:27 PST
This incident affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for Samsung Keyboard, Grammarly for iPad, Login, Billing Service, Writing Suggestions, Generative AI assistance, Snippets and Knowledge Share, AI detection, Plagiarism Detection, Account Management, Email Preference Management, and Email delivery.