Resolved -
This incident has been resolved.
Feb 6, 12:52 PST
Update -
We are continuing to monitor for any further issues.
Feb 6, 12:36 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 6, 12:36 PST
Investigating -
We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
Feb 6, 12:09 PST
Resolved -
This issue has been resolved, and the functionality should be restored.
Feb 6, 07:49 PST
Identified -
We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.
Feb 6, 07:02 PST
Resolved -
This incident has been resolved.
Feb 5, 10:38 PST
Identified -
We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!
Feb 4, 06:51 PST
Investigating -
Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.
Feb 2, 18:51 PST
Resolved -
The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.
Feb 4, 23:38 PST
Update -
We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.
Feb 4, 18:11 PST
Identified -
We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.
Feb 4, 17:46 PST
Resolved -
This incident has been resolved.
Jan 30, 14:25 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 30, 13:55 PST
Investigating -
We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.
Jan 30, 12:12 PST