Payments are not being processed and account management is not available

Incident Report for Service Status | Grammarly

Resolved

This incident has been resolved.
Posted Nov 10, 2023 - 10:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2023 - 10:15 PST

Investigating

Grammarly is experiencing a service interruption that is preventing us from processing payments. Additionally, some users are unable to access the account settings. We are working to find a solution as quickly as possible and will keep you updated.
Posted Nov 10, 2023 - 08:42 PST
This incident affected: Billing Service and Account Management.