{
  "page": {
    "id": "z8tsnsg80b0g",
    "name": "Service Status | Grammarly",
    "url": "https://status.grammarly.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Grammarly for Windows","created_at":"2021-11-16T07:22:06.425-08:00","updated_at":"2026-08-14T10:10:08.218-07:00","position":1,"description":null,"showcase":false,"start_date":"2021-11-16T00:00:00.000-08:00","id":"f1366d8plsmp","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Grammarly for Mac","created_at":"2021-11-16T07:22:26.543-08:00","updated_at":"2026-08-14T10:10:08.233-07:00","position":2,"description":null,"showcase":false,"start_date":"2021-11-16T00:00:00.000-08:00","id":"1n6txb69qpq9","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Grammarly Editor","created_at":"2018-06-07T07:15:36.803-07:00","updated_at":"2026-08-14T10:10:08.247-07:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"965bpsw5r0cr","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Grammarly's Browser Extension","created_at":"2018-06-07T07:12:05.490-07:00","updated_at":"2026-08-14T10:10:08.260-07:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"szxy1v35ff8c","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Grammarly for Android","created_at":"2018-06-07T07:12:35.782-07:00","updated_at":"2026-07-06T03:56:54.977-07:00","position":5,"description":null,"showcase":false,"start_date":null,"id":"2nksnnx993y3","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Grammarly for iPhone","created_at":"2021-12-02T05:19:25.054-08:00","updated_at":"2026-07-06T03:56:54.986-07:00","position":6,"description":null,"showcase":false,"start_date":"2021-12-02T00:00:00.000-08:00","id":"n8zd53bxr8t0","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Grammarly for iPad","created_at":"2020-10-06T07:35:10.123-07:00","updated_at":"2026-07-06T03:56:54.994-07:00","position":7,"description":null,"showcase":false,"start_date":"2020-10-06T00:00:00.000-07:00","id":"mv3c7xb8ff04","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Superhuman Go \u0026 Agents","created_at":"2026-02-06T06:59:53.166-08:00","updated_at":"2026-10-20T13:18:30.310-07:00","position":8,"description":null,"showcase":false,"start_date":"2026-02-06T00:00:00.000-08:00","id":"kqqx9yg00qc1","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Superhuman Go for Windows","created_at":"2026-07-06T03:36:48.269-07:00","updated_at":"2026-07-06T03:56:55.013-07:00","position":9,"description":null,"showcase":false,"start_date":"2026-07-06T00:00:00.000-07:00","id":"qtpnpw8zls2g","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Superhuman Go for Mac","created_at":"2026-07-06T03:37:34.376-07:00","updated_at":"2026-07-06T03:56:55.021-07:00","position":10,"description":null,"showcase":false,"start_date":"2026-07-06T00:00:00.000-07:00","id":"53j3173l4928","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Superhuman Go browser extension","created_at":"2026-07-06T03:57:22.557-07:00","updated_at":"2026-07-29T18:09:51.041-07:00","position":11,"description":null,"showcase":false,"start_date":"2026-07-06T00:00:00.000-07:00","id":"zwnqxfkmlwcf","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Superhuman Go for Android","created_at":"2026-10-28T12:33:13.957-07:00","updated_at":"2026-10-28T12:33:27.351-07:00","position":12,"description":null,"showcase":false,"start_date":"2026-10-28T00:00:00.000-07:00","id":"7zdry0l1tly6","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Superhuman Go for iOS","created_at":"2026-10-28T12:33:46.376-07:00","updated_at":"2026-10-28T12:33:57.674-07:00","position":13,"description":null,"showcase":false,"start_date":"2026-10-28T00:00:00.000-07:00","id":"dylym8j1hzgz","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Login","created_at":"2018-10-11T05:36:13.660-07:00","updated_at":"2026-10-28T12:33:57.682-07:00","position":14,"description":null,"showcase":false,"start_date":null,"id":"b7kzcfwckrx2","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Billing Service","created_at":"2018-06-07T07:56:01.943-07:00","updated_at":"2026-10-28T12:33:57.688-07:00","position":15,"description":null,"showcase":false,"start_date":null,"id":"j73660l1nl14","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Writing Suggestions","created_at":"2018-12-21T08:53:24.575-08:00","updated_at":"2026-10-28T12:33:57.694-07:00","position":16,"description":null,"showcase":false,"start_date":null,"id":"21b1sk3vw2gw","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Generative AI assistance","created_at":"2024-01-08T05:07:20.561-08:00","updated_at":"2026-10-28T12:33:57.701-07:00","position":17,"description":null,"showcase":false,"start_date":"2024-01-08T00:00:00.000-08:00","id":"ljvk6993ksyn","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Snippets and Knowledge Share","created_at":"2024-06-03T12:14:27.960-07:00","updated_at":"2026-10-28T12:33:57.708-07:00","position":18,"description":null,"showcase":false,"start_date":"2024-06-03T00:00:00.000-07:00","id":"wv57b0myfhbd","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"AI detection","created_at":"2024-10-21T04:53:52.127-07:00","updated_at":"2026-10-28T12:33:57.715-07:00","position":19,"description":null,"showcase":false,"start_date":"2024-10-21T00:00:00.000-07:00","id":"001lfjjcftm2","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Plagiarism Detection","created_at":"2019-01-09T10:11:24.108-08:00","updated_at":"2026-10-28T12:33:57.722-07:00","position":20,"description":null,"showcase":false,"start_date":null,"id":"604vxk1hsnw4","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Account Management","created_at":"2018-06-07T07:10:18.243-07:00","updated_at":"2026-10-28T12:33:57.728-07:00","position":21,"description":null,"showcase":false,"start_date":null,"id":"f2gxl4znjz1w","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Email Preference Management","created_at":"2023-09-26T15:45:29.357-07:00","updated_at":"2026-10-28T12:33:57.734-07:00","position":22,"description":null,"showcase":false,"start_date":"2023-09-26T00:00:00.000-07:00","id":"pvcqvdz4z7d3","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Help Center","created_at":"2018-06-07T07:26:12.337-07:00","updated_at":"2026-10-28T12:33:57.741-07:00","position":23,"description":null,"showcase":false,"start_date":null,"id":"h8fc6xbmdxxp","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Email delivery","created_at":"2021-09-14T12:43:11.431-07:00","updated_at":"2026-10-28T12:33:57.748-07:00","position":24,"description":null,"showcase":false,"start_date":"2021-09-14T00:00:00.000-07:00","id":"jfvrfqvzkf0m","group_id":null,"page_id":"z8tsnsg80b0g"},{"status":"operational","name":"Grammarly for Microsoft Office","created_at":"2018-06-07T07:13:28.508-07:00","updated_at":"2026-10-28T12:33:57.754-07:00","position":25,"description":null,"showcase":false,"start_date":null,"id":"78jwr67qy47z","group_id":null,"page_id":"z8tsnsg80b0g"}],
  "incidents": [{"name":"Issues with Superhuman Go not loading or showing error messages","status":"resolved","created_at":"2026-10-20T11:03:05.752-07:00","updated_at":"2026-10-20T13:18:30.374-07:00","monitoring_at":null,"resolved_at":"2026-10-20T13:18:30.350-07:00","impact":"major","shortlink":"https://stspg.io/5t77dhlkkts4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-20T11:03:05.745-07:00","reminder_intervals":null,"id":"ynv44bnnkqrg","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"The incident has been resolved. Superhuman Go is back up and running.","created_at":"2026-10-20T13:18:30.350-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-20T13:18:30.350-07:00","display_at":"2026-10-20T13:18:30.350-07:00","deliver_notifications":true,"tweet_id":null,"id":"yvql1s5b6s88","incident_id":"ynv44bnnkqrg","custom_tweet":null,"affected_components":[{"code":"kqqx9yg00qc1","name":"Superhuman Go \u0026 Agents","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Superhuman Go may fail to load the conversation or may display an error message. Our engineers are investigating the issue and will provide an update shortly.","created_at":"2026-10-20T11:03:05.841-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-20T11:03:05.841-07:00","display_at":"2026-10-20T11:03:05.841-07:00","deliver_notifications":false,"tweet_id":null,"id":"25hrfph93kwd","incident_id":"ynv44bnnkqrg","custom_tweet":null,"affected_components":[{"code":"kqqx9yg00qc1","name":"Superhuman Go \u0026 Agents","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Superhuman Go \u0026 Agents","created_at":"2026-02-06T06:59:53.166-08:00","updated_at":"2026-10-20T13:18:30.310-07:00","position":8,"description":null,"showcase":false,"start_date":"2026-02-06T00:00:00.000-08:00","id":"kqqx9yg00qc1","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"Chat is not working at go.superhuman.com","status":"resolved","created_at":"2026-09-22T06:46:20.251-07:00","updated_at":"2026-09-22T07:50:16.646-07:00","monitoring_at":"2026-09-22T07:44:45.751-07:00","resolved_at":"2026-09-22T07:50:16.630-07:00","impact":"major","shortlink":"https://stspg.io/zkdlqh2gjxnt","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-22T06:46:20.241-07:00","reminder_intervals":null,"id":"wpxs8pn5h2bt","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-22T07:50:16.630-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T07:50:16.630-07:00","display_at":"2026-09-22T07:50:16.630-07:00","deliver_notifications":false,"tweet_id":null,"id":"fs3vp0tpm531","incident_id":"wpxs8pn5h2bt","custom_tweet":null,"affected_components":[{"code":"kqqx9yg00qc1","name":"Superhuman Go \u0026 Agents","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-22T07:44:45.751-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T07:44:45.751-07:00","display_at":"2026-09-22T07:44:45.751-07:00","deliver_notifications":false,"tweet_id":null,"id":"120l27lrj4m2","incident_id":"wpxs8pn5h2bt","custom_tweet":null,"affected_components":[{"code":"kqqx9yg00qc1","name":"Superhuman Go \u0026 Agents","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"Some users might see this error while using chat at go.superhuman.com: \"Darn, looks like we're unable to load this page.\" We're working on a fix. Thanks for your patience!","created_at":"2026-09-22T06:46:20.345-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T06:46:20.345-07:00","display_at":"2026-09-22T06:46:20.345-07:00","deliver_notifications":false,"tweet_id":null,"id":"8t7tf8rztpqz","incident_id":"wpxs8pn5h2bt","custom_tweet":null,"affected_components":[{"code":"kqqx9yg00qc1","name":"Superhuman Go \u0026 Agents","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Superhuman Go \u0026 Agents","created_at":"2026-02-06T06:59:53.166-08:00","updated_at":"2026-10-20T13:18:30.310-07:00","position":8,"description":null,"showcase":false,"start_date":"2026-02-06T00:00:00.000-08:00","id":"kqqx9yg00qc1","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"Users May Experience Login Issues Across Some Grammarly and Superhuman Products","status":"resolved","created_at":"2026-08-14T08:24:16.938-07:00","updated_at":"2026-08-14T10:57:52.939-07:00","monitoring_at":"2026-08-14T10:07:25.409-07:00","resolved_at":"2026-08-14T10:57:52.923-07:00","impact":"major","shortlink":"https://stspg.io/735nrqcnhrc5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-14T08:24:16.929-07:00","reminder_intervals":null,"id":"lqpb17v4bcjn","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-14T10:57:52.923-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-14T10:57:52.923-07:00","display_at":"2026-08-14T10:57:52.923-07:00","deliver_notifications":false,"tweet_id":null,"id":"vhw60xglhdg2","incident_id":"lqpb17v4bcjn","custom_tweet":null,"affected_components":[{"code":"szxy1v35ff8c","name":"Grammarly's Browser Extension","old_status":"operational","new_status":"operational"},{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"operational","new_status":"operational"},{"code":"b7kzcfwckrx2","name":"Login","old_status":"operational","new_status":"operational"},{"code":"f1366d8plsmp","name":"Grammarly for Windows","old_status":"operational","new_status":"operational"},{"code":"1n6txb69qpq9","name":"Grammarly for Mac","old_status":"operational","new_status":"operational"},{"code":"wv57b0myfhbd","name":"Snippets and Knowledge Share","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-08-14T10:10:08.319-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-14T10:10:08.319-07:00","display_at":"2026-08-14T10:10:08.319-07:00","deliver_notifications":false,"tweet_id":null,"id":"hq4qttdffhvj","incident_id":"lqpb17v4bcjn","custom_tweet":null,"affected_components":[{"code":"szxy1v35ff8c","name":"Grammarly's Browser Extension","old_status":"partial_outage","new_status":"operational"},{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"partial_outage","new_status":"operational"},{"code":"b7kzcfwckrx2","name":"Login","old_status":"partial_outage","new_status":"operational"},{"code":"f1366d8plsmp","name":"Grammarly for Windows","old_status":"partial_outage","new_status":"operational"},{"code":"1n6txb69qpq9","name":"Grammarly for Mac","old_status":"partial_outage","new_status":"operational"},{"code":"wv57b0myfhbd","name":"Snippets and Knowledge Share","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-08-14T10:07:25.409-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-14T10:07:25.409-07:00","display_at":"2026-08-14T10:07:25.409-07:00","deliver_notifications":false,"tweet_id":null,"id":"4qgnbknvkq1n","incident_id":"lqpb17v4bcjn","custom_tweet":null,"affected_components":[{"code":"szxy1v35ff8c","name":"Grammarly's Browser Extension","old_status":"partial_outage","new_status":"partial_outage"},{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"partial_outage","new_status":"partial_outage"},{"code":"b7kzcfwckrx2","name":"Login","old_status":"partial_outage","new_status":"partial_outage"},{"code":"f1366d8plsmp","name":"Grammarly for Windows","old_status":"partial_outage","new_status":"partial_outage"},{"code":"1n6txb69qpq9","name":"Grammarly for Mac","old_status":"partial_outage","new_status":"partial_outage"},{"code":"wv57b0myfhbd","name":"Snippets and Knowledge Share","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-08-14T09:16:09.320-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-14T09:16:09.320-07:00","display_at":"2026-08-14T09:16:09.320-07:00","deliver_notifications":false,"tweet_id":null,"id":"2msgm7029hrm","incident_id":"lqpb17v4bcjn","custom_tweet":null,"affected_components":[{"code":"szxy1v35ff8c","name":"Grammarly's Browser Extension","old_status":"operational","new_status":"partial_outage"},{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"partial_outage","new_status":"partial_outage"},{"code":"b7kzcfwckrx2","name":"Login","old_status":"operational","new_status":"partial_outage"},{"code":"f1366d8plsmp","name":"Grammarly for Windows","old_status":"operational","new_status":"partial_outage"},{"code":"1n6txb69qpq9","name":"Grammarly for Mac","old_status":"operational","new_status":"partial_outage"},{"code":"wv57b0myfhbd","name":"Snippets and Knowledge Share","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We’re currently working through a service disruption that is preventing some of our users from accessing their documents in the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.","created_at":"2026-08-14T08:24:17.046-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-14T08:24:17.046-07:00","display_at":"2026-08-14T08:24:17.046-07:00","deliver_notifications":false,"tweet_id":null,"id":"40qllggddxl0","incident_id":"lqpb17v4bcjn","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"operational","new_status":"partial_outage"},{"code":"wv57b0myfhbd","name":"Snippets and Knowledge Share","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Grammarly for Windows","created_at":"2021-11-16T07:22:06.425-08:00","updated_at":"2026-08-14T10:10:08.218-07:00","position":1,"description":null,"showcase":false,"start_date":"2021-11-16T00:00:00.000-08:00","id":"f1366d8plsmp","page_id":"z8tsnsg80b0g","group_id":null},{"status":"operational","name":"Grammarly for Mac","created_at":"2021-11-16T07:22:26.543-08:00","updated_at":"2026-08-14T10:10:08.233-07:00","position":2,"description":null,"showcase":false,"start_date":"2021-11-16T00:00:00.000-08:00","id":"1n6txb69qpq9","page_id":"z8tsnsg80b0g","group_id":null},{"status":"operational","name":"Grammarly Editor","created_at":"2018-06-07T07:15:36.803-07:00","updated_at":"2026-08-14T10:10:08.247-07:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"965bpsw5r0cr","page_id":"z8tsnsg80b0g","group_id":null},{"status":"operational","name":"Grammarly's Browser Extension","created_at":"2018-06-07T07:12:05.490-07:00","updated_at":"2026-08-14T10:10:08.260-07:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"szxy1v35ff8c","page_id":"z8tsnsg80b0g","group_id":null},{"status":"operational","name":"Login","created_at":"2018-10-11T05:36:13.660-07:00","updated_at":"2026-10-28T12:33:57.682-07:00","position":14,"description":null,"showcase":false,"start_date":null,"id":"b7kzcfwckrx2","page_id":"z8tsnsg80b0g","group_id":null},{"status":"operational","name":"Snippets and Knowledge Share","created_at":"2024-06-03T12:14:27.960-07:00","updated_at":"2026-10-28T12:33:57.708-07:00","position":18,"description":null,"showcase":false,"start_date":"2024-06-03T00:00:00.000-07:00","id":"wv57b0myfhbd","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"Go may work slowly or intermittently","status":"resolved","created_at":"2026-07-29T10:47:48.721-07:00","updated_at":"2026-07-29T18:09:51.087-07:00","monitoring_at":"2026-07-29T11:04:56.968-07:00","resolved_at":"2026-07-29T18:09:51.073-07:00","impact":"major","shortlink":"https://stspg.io/pjfn7vfcg9k5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-29T10:47:48.713-07:00","reminder_intervals":"[]","id":"c09zpm1ty28j","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-29T18:09:51.073-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-29T18:09:51.073-07:00","display_at":"2026-07-29T18:09:51.073-07:00","deliver_notifications":true,"tweet_id":null,"id":"bftfdyhqvcrt","incident_id":"c09zpm1ty28j","custom_tweet":null,"affected_components":[{"code":"ljvk6993ksyn","name":"Generative AI assistance","old_status":"partial_outage","new_status":"operational"},{"code":"kqqx9yg00qc1","name":"Superhuman Go \u0026 Agents","old_status":"partial_outage","new_status":"operational"},{"code":"zwnqxfkmlwcf","name":"Superhuman Go browser extension","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented, and we're monitoring the results.","created_at":"2026-07-29T11:04:56.968-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-29T11:04:56.968-07:00","display_at":"2026-07-29T11:04:56.968-07:00","deliver_notifications":false,"tweet_id":null,"id":"ylbjhwr160pv","incident_id":"c09zpm1ty28j","custom_tweet":null,"affected_components":[{"code":"ljvk6993ksyn","name":"Generative AI assistance","old_status":"partial_outage","new_status":"partial_outage"},{"code":"kqqx9yg00qc1","name":"Superhuman Go \u0026 Agents","old_status":"partial_outage","new_status":"partial_outage"},{"code":"zwnqxfkmlwcf","name":"Superhuman Go browser extension","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We're currently working on a fix for an issue causing slow performance in Go. Users may experience delays when loading, editing, or saving documents at app.grammarly.com or using Go \u0026 agents. Our team is actively looking into the issue and working to restore normal performance as quickly as possible. We'll post an update as soon as we have more information. Thank you for your patience.","created_at":"2026-07-29T10:47:48.816-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-29T10:47:48.816-07:00","display_at":"2026-07-29T10:47:48.816-07:00","deliver_notifications":false,"tweet_id":null,"id":"nlhr92jxhqnw","incident_id":"c09zpm1ty28j","custom_tweet":null,"affected_components":[{"code":"ljvk6993ksyn","name":"Generative AI assistance","old_status":"operational","new_status":"partial_outage"},{"code":"kqqx9yg00qc1","name":"Superhuman Go \u0026 Agents","old_status":"operational","new_status":"partial_outage"},{"code":"zwnqxfkmlwcf","name":"Superhuman Go browser extension","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Superhuman Go \u0026 Agents","created_at":"2026-02-06T06:59:53.166-08:00","updated_at":"2026-10-20T13:18:30.310-07:00","position":8,"description":null,"showcase":false,"start_date":"2026-02-06T00:00:00.000-08:00","id":"kqqx9yg00qc1","page_id":"z8tsnsg80b0g","group_id":null},{"status":"operational","name":"Superhuman Go browser extension","created_at":"2026-07-06T03:57:22.557-07:00","updated_at":"2026-07-29T18:09:51.041-07:00","position":11,"description":null,"showcase":false,"start_date":"2026-07-06T00:00:00.000-07:00","id":"zwnqxfkmlwcf","page_id":"z8tsnsg80b0g","group_id":null},{"status":"operational","name":"Generative AI assistance","created_at":"2024-01-08T05:07:20.561-08:00","updated_at":"2026-10-28T12:33:57.701-07:00","position":17,"description":null,"showcase":false,"start_date":"2024-01-08T00:00:00.000-08:00","id":"ljvk6993ksyn","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"Login to Grammarly via superhuman.com may be temporarily unavailable","status":"resolved","created_at":"2026-07-16T01:59:19.592-07:00","updated_at":"2026-07-16T06:16:06.058-07:00","monitoring_at":"2026-07-16T02:10:19.808-07:00","resolved_at":"2026-07-16T06:12:51.000-07:00","impact":"minor","shortlink":"https://stspg.io/dwcntj387bmh","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-16T01:59:19.584-07:00","reminder_intervals":null,"id":"hmfl2n6wh4s8","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"Amazon has resolved the CloudFront service outage, and our services are back to normal.","created_at":"2026-07-16T06:12:51.402-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-16T06:16:06.043-07:00","display_at":"2026-07-16T06:12:51.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"27n3wzjszdf6","incident_id":"hmfl2n6wh4s8","custom_tweet":null,"affected_components":[{"code":"b7kzcfwckrx2","name":"Login","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We introduced temporary changes to mitigate this issue during CloudFront's outage.\nAccess to Grammarly via superhuman.com should now be restored.\nWe are monitoring the results.","created_at":"2026-07-16T02:10:19.808-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-16T02:10:19.808-07:00","display_at":"2026-07-16T02:10:19.808-07:00","deliver_notifications":true,"tweet_id":null,"id":"k8csnqc352k6","incident_id":"hmfl2n6wh4s8","custom_tweet":null,"affected_components":[{"code":"b7kzcfwckrx2","name":"Login","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We have identified an issue affecting access to Grammarly services via superhuman.com. \n\nThis may be related to a temporary Amazon CloudFront outage.\n\nWe apologize for any inconvenience, and updates will be provided as they become available.","created_at":"2026-07-16T01:59:19.668-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-16T01:59:19.668-07:00","display_at":"2026-07-16T01:59:19.668-07:00","deliver_notifications":true,"tweet_id":null,"id":"br2kj67vrxd6","incident_id":"hmfl2n6wh4s8","custom_tweet":null,"affected_components":[{"code":"b7kzcfwckrx2","name":"Login","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Login","created_at":"2018-10-11T05:36:13.660-07:00","updated_at":"2026-10-28T12:33:57.682-07:00","position":14,"description":null,"showcase":false,"start_date":null,"id":"b7kzcfwckrx2","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"Some Grammarly and Superhuman users may be unable to log in","status":"resolved","created_at":"2026-05-15T09:33:03.735-07:00","updated_at":"2026-05-15T09:45:38.138-07:00","monitoring_at":"2026-05-15T09:43:18.580-07:00","resolved_at":"2026-05-15T09:45:38.118-07:00","impact":"critical","shortlink":"https://stspg.io/3vf5b1zyj052","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-15T09:33:03.726-07:00","reminder_intervals":"[]","id":"cqfc9f5xs2s6","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-05-15T09:45:38.118-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T09:45:38.118-07:00","display_at":"2026-05-15T09:45:38.118-07:00","deliver_notifications":true,"tweet_id":null,"id":"ybj6jrjjmx0p","incident_id":"cqfc9f5xs2s6","custom_tweet":null,"affected_components":[{"code":"b7kzcfwckrx2","name":"Login","old_status":"major_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-05-15T09:43:18.580-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T09:43:18.580-07:00","display_at":"2026-05-15T09:43:18.580-07:00","deliver_notifications":false,"tweet_id":null,"id":"7c63lk157lyg","incident_id":"cqfc9f5xs2s6","custom_tweet":null,"affected_components":[{"code":"b7kzcfwckrx2","name":"Login","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.","created_at":"2026-05-15T09:33:03.828-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T09:33:03.828-07:00","display_at":"2026-05-15T09:33:03.828-07:00","deliver_notifications":true,"tweet_id":null,"id":"wv2hzkmjw03f","incident_id":"cqfc9f5xs2s6","custom_tweet":null,"affected_components":[{"code":"b7kzcfwckrx2","name":"Login","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Login","created_at":"2018-10-11T05:36:13.660-07:00","updated_at":"2026-10-28T12:33:57.682-07:00","position":14,"description":null,"showcase":false,"start_date":null,"id":"b7kzcfwckrx2","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"PDF reports may not be available in the Grammarly Editor","status":"resolved","created_at":"2026-05-07T00:30:46.591-07:00","updated_at":"2026-05-07T01:29:44.409-07:00","monitoring_at":null,"resolved_at":"2026-05-07T01:29:44.390-07:00","impact":"minor","shortlink":"https://stspg.io/b5209hkccfp7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-07T00:30:46.584-07:00","reminder_intervals":null,"id":"3dkntv381dn2","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-05-07T01:29:44.390-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-07T01:29:44.390-07:00","display_at":"2026-05-07T01:29:44.390-07:00","deliver_notifications":true,"tweet_id":null,"id":"g5vvhd817wrr","incident_id":"3dkntv381dn2","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-05-07T01:12:58.219-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-07T01:12:58.219-07:00","display_at":"2026-05-07T01:12:58.219-07:00","deliver_notifications":false,"tweet_id":null,"id":"k3fnfb3cg4ck","incident_id":"3dkntv381dn2","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.","created_at":"2026-05-07T00:30:46.657-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-07T00:30:46.657-07:00","display_at":"2026-05-07T00:30:46.657-07:00","deliver_notifications":false,"tweet_id":null,"id":"m8j4dqkzz4qg","incident_id":"3dkntv381dn2","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Grammarly Editor","created_at":"2018-06-07T07:15:36.803-07:00","updated_at":"2026-08-14T10:10:08.247-07:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"965bpsw5r0cr","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"Generative AI features may not work as expected in Grammarly for Windows","status":"resolved","created_at":"2026-04-28T07:15:04.821-07:00","updated_at":"2026-04-28T08:38:02.534-07:00","monitoring_at":null,"resolved_at":"2026-04-28T08:38:02.514-07:00","impact":"minor","shortlink":"https://stspg.io/w2wm1mjw09rf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-28T07:15:04.815-07:00","reminder_intervals":"[]","id":"syv0c39njdds","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!","created_at":"2026-04-28T08:38:02.514-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-28T08:38:02.514-07:00","display_at":"2026-04-28T08:38:02.514-07:00","deliver_notifications":true,"tweet_id":null,"id":"hyxyckq2yly3","incident_id":"syv0c39njdds","custom_tweet":null,"affected_components":[{"code":"f1366d8plsmp","name":"Grammarly for Windows","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: \"No api version specified in query params.\" We apologize for any inconvenience and will provide updates as they become available.","created_at":"2026-04-28T07:15:04.905-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-28T07:15:04.905-07:00","display_at":"2026-04-28T07:15:04.905-07:00","deliver_notifications":true,"tweet_id":null,"id":"1t36yfdrs8x3","incident_id":"syv0c39njdds","custom_tweet":null,"affected_components":[{"code":"f1366d8plsmp","name":"Grammarly for Windows","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Grammarly for Windows","created_at":"2021-11-16T07:22:06.425-08:00","updated_at":"2026-08-14T10:10:08.218-07:00","position":1,"description":null,"showcase":false,"start_date":"2021-11-16T00:00:00.000-08:00","id":"f1366d8plsmp","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"Document Creation, Upload, and Opening Failing in Grammarly Editor","status":"resolved","created_at":"2026-04-10T11:42:05.132-07:00","updated_at":"2026-04-10T15:36:59.090-07:00","monitoring_at":"2026-04-10T14:10:33.045-07:00","resolved_at":"2026-04-10T15:36:59.074-07:00","impact":"minor","shortlink":"https://stspg.io/ybs4gh04b8q2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-10T11:42:05.126-07:00","reminder_intervals":null,"id":"7kbmdpwpmjwx","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-04-10T15:36:59.074-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T15:36:59.074-07:00","display_at":"2026-04-10T15:36:59.074-07:00","deliver_notifications":true,"tweet_id":null,"id":"n341yrwlmsrl","incident_id":"7kbmdpwpmjwx","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-04-10T14:10:33.045-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T14:10:33.045-07:00","display_at":"2026-04-10T14:10:33.045-07:00","deliver_notifications":true,"tweet_id":null,"id":"m3gm48zj8xlb","incident_id":"7kbmdpwpmjwx","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-04-10T12:47:38.140-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T12:47:38.140-07:00","display_at":"2026-04-10T12:47:38.140-07:00","deliver_notifications":true,"tweet_id":null,"id":"9fg649knypwy","incident_id":"7kbmdpwpmjwx","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.","created_at":"2026-04-10T11:42:05.214-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T11:42:05.214-07:00","display_at":"2026-04-10T11:42:05.214-07:00","deliver_notifications":false,"tweet_id":null,"id":"v30llvntpc16","incident_id":"7kbmdpwpmjwx","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Grammarly Editor","created_at":"2018-06-07T07:15:36.803-07:00","updated_at":"2026-08-14T10:10:08.247-07:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"965bpsw5r0cr","page_id":"z8tsnsg80b0g","group_id":null}]},{"name":"The Grammarly Editor is not working as expected","status":"resolved","created_at":"2026-03-27T11:14:31.496-07:00","updated_at":"2026-03-27T11:31:45.229-07:00","monitoring_at":"2026-03-27T11:26:26.618-07:00","resolved_at":"2026-03-27T11:31:45.214-07:00","impact":"critical","shortlink":"https://stspg.io/d4mxy0wktyyq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-27T11:14:31.490-07:00","reminder_intervals":"[]","id":"gbqvy822h760","page_id":"z8tsnsg80b0g","incident_updates":[{"status":"resolved","body":"This issue has been resolved.","created_at":"2026-03-27T11:31:45.214-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-27T11:31:45.214-07:00","display_at":"2026-03-27T11:31:45.214-07:00","deliver_notifications":true,"tweet_id":null,"id":"5hyqyjrq54k5","incident_id":"gbqvy822h760","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"major_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented, and we're monitoring the results.","created_at":"2026-03-27T11:26:26.618-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-27T11:26:26.618-07:00","display_at":"2026-03-27T11:26:26.618-07:00","deliver_notifications":false,"tweet_id":null,"id":"h0lrprssrdc8","incident_id":"gbqvy822h760","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.","created_at":"2026-03-27T11:14:31.573-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-27T11:14:31.573-07:00","display_at":"2026-03-27T11:14:31.573-07:00","deliver_notifications":true,"tweet_id":null,"id":"d69l1629p807","incident_id":"gbqvy822h760","custom_tweet":null,"affected_components":[{"code":"965bpsw5r0cr","name":"Grammarly Editor","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Grammarly Editor","created_at":"2018-06-07T07:15:36.803-07:00","updated_at":"2026-08-14T10:10:08.247-07:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"965bpsw5r0cr","page_id":"z8tsnsg80b0g","group_id":null}]}]
}